At Hubby AI, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our AI-powered messaging services.
We collect information you provide directly to us, including your name, email address, and any other information you choose to provide when creating an account or joining our waitlist.
To provide our AI messaging services, we collect and analyze your text messages, communication patterns, and conversation history that you explicitly share with us for training purposes.
We automatically collect information about how you use our service, including your interactions with the platform, feature usage, and performance metrics.
We may collect information about the device you use to access our service, including device type, operating system, browser type, and IP address.
We use your information to provide, maintain, and improve Hubby AI services, including training our AI models to replicate your communication style accurately.
We use your contact information to send you service updates, security alerts, and respond to your inquiries. We may also send you marketing communications if you opt in.
We analyze your communication patterns to personalize your AI responses and improve the accuracy of our service for your specific use case.
We use your information to protect our service, detect fraud, and ensure the security and integrity of our platform.
We do not sell, rent, or trade your personal information to third parties for their commercial purposes.
We may share your information with trusted third-party service providers who assist us in operating our service, subject to strict confidentiality agreements.
We may disclose your information if required by law, legal process, or to protect the rights, property, or safety of Hubby AI, our users, or others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.
We use industry-standard encryption to protect your data both in transit and at rest. All communications between your device and our servers are encrypted using TLS.
We implement strict access controls to ensure that only authorized personnel can access your personal information, and only when necessary for service provision.
We conduct regular security assessments and audits to identify and address potential vulnerabilities in our systems and processes.
We collect and retain only the minimum amount of personal information necessary to provide our services effectively.
You have the right to access your personal information and request a copy of your data in a portable format.
You can request corrections to your personal information if it is inaccurate or incomplete.
You have the right to request deletion of your personal information, subject to certain legal and operational requirements.
You can opt out of certain data processing activities, including marketing communications and AI training, though this may limit service functionality.
Hubby AI operates globally, and your information may be transferred to and processed in countries other than your country of residence.
When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
For transfers from the EU to the US, we rely on approved transfer mechanisms such as Standard Contractual Clauses.
Where required by local law, we maintain data processing facilities in specific jurisdictions to comply with data localization requirements.
We may update this privacy policy from time to time. We will notify you of significant changes via email or through our service.
This privacy policy is effective as of January 1, 2025, and applies to all information collected by Hubby AI.
If you have questions about this privacy policy or our privacy practices, please contact us at privacy@hubbyai.com.
For EU residents, you can contact our Data Protection Officer at dpo@hubbyai.com for privacy-related inquiries.